Warranty Registration Form
We accept Cash, Check, Master Card, & Visa. A $45.00 handling fee will be assessed to all NSF checks. Net 10 th of the month for pre-approved & qualified business accounts only at the discretion of Ausmor, Inc. All open accounts that do not accept and abide by Ausmor policy will be immediately placed on credit card or COD. Interest will be charged to all past due accounts at an annual percentage rate of 18%.
SHIPPING & FREIGHT POLICY
Freight is allowed on $1,500.00 (unless other considerations are made) or more paid by credit card or within the terms of an open account. All else is FOB shipping point. All orders received after 3:30pm CST will ship the next business day. If additional time is needed to ship your order due to manufacturing constraints we will contact you immediately for your approval. Shipping days do not include weekends or holidays. Ausmor is not responsible for shipping delays beyond our control. All pre-paid shipments are rate shopped for the most economical carrier. We offer Courier Service, Express Mail and UPS along with several LTL carriers. UPS ground 100 weight service when less expensive than LTL carriers. Additional Freight Charges: Special delivery services by courier, UPS next day, second day, third day, & Saturday delivery.
DAMAGED OR LOST SHIPMENTS: Customer must notify carrier immediately. Customer should advise Ausmor so that we may assist with any claim procedures required by the carrier. Customer must keep damaged item(s) and all original packaging until advised of disposition of claim.
Pre-approved returns will be allowed within 15 days of invoice ship date and MUST have an Ausmor issued Return of
Goods Authorization (RGA) number clearly displayed on the original invoice (retain a copy for your records). Returns
without an RGA number will not be accepted by Ausmor. All returns must be freight paid; freight collect returns will not
be accepted. A 15% restocking fee and original outbound freight from Ausmor’s facility will be allowed if return is due
to our error. Returns must be in the original packaging that is unopened (where applicable) and packaging in acceptable
condition by Ausmor. Parts that have been installed or are missing are not refundable. COD returns are not accepted.
SPECIAL ORDER ITEMS ARE NON-RETURNABLE.
LIMITED PARTS WARRANTY
All products manufactured by Ausmor, Inc. meet or exceed original equipment specifications. All products distributed by Ausmor, Inc. is that of the manufacturer and not Ausmor, Inc. Products are warranted to be free of manufacturing defects in fit, form, and function under normal service for a period of 12 months or 12,000 miles whichever comes first (warranty card must be on file with Ausmor, Inc. for this warranty to be in effect where applicable, see below for more information on warranty registration cards) from the date of sale from an authorized Ausmor, Inc. distributor. Ausmor’s liability is limited to the replacement and/or repair of any defective product only. Incidental, consequential damages, and/or labor claims will not be accepted. Damage, defect, loss, and/or injury liability will not be assumed by Ausmor, Inc. due to misuse, improper installation, and/or negligence. Any products returned under warranty DISASSEMBLED will be void of any and all warranties. Ausmor, Inc. will not be held liable for any inaccuracies or typographical errors
LIMITED WARRANTY ~ REMANUFACTURED PRODUCTS
Ausmor Inc. will replace or repair any remanufactured manual transmission, transfer case or differential for 2 years from date of purchase free of charge. SEE LIMITATIONS AND EXCLUSIONS SECTION.
LABOR: All labor for installation must be done at a legitimate repair facility holding regular business hours and open to the general public. In order to pursue labor reimbursement a printed copy of the repair facilities repair order will be required. Hand written & non business type repair orders are not accepted. Qualifying labor shall be reimbursed at a maximum of $150.00.
FREIGHT: The warranty will cover up to a maximum of $200.00 in freight charges.
LIMITATIONS AND EXCLUSIONS:
- This warranty does not cover commercial, farm vehicles, motorhomes, rental, off road, high performance, etc.
- Warranty coverage is VOID if vehicle has been altered or modified in any way from how the vehicle was originally equipped. Including but not limited to the following: Tuners, EGR delete kits, exhaust, injectors, injection pump modifications, turbochargers, super chargers, performance clutches, and tire sizes that are different than what the vehicle was originally equipped.
- This warranty does not cover damage resulting from incorrect installation, tamper, abuse, low fluid level, incorrect fluid, unreasonable use, mistreatment, neglect, negligence, or accidental breakage.
- Ausmor Inc. will not be liable for death or injury to a person or damage to property; or any incidental or consequential damages resulting from the use of its products. Such damages include, but are not limited to damage to transmission, engine components or other associated parts, cost of capital, telephone, and freight charges, sales tax on any parts or repairs, or any customer claims of damages.
CUSTOMER/INSTALLER RESPONSIBILITES: Ausmor Inc.’s installation guidelines must be strictly followed. Failure to follow proper installation procedures will void *See installation tag attached to the unit.* Proper maintenance as per vehicle manufacturer’s guidelines must be followed.
- In the event your vehicle need repair, first contact Ausmor Inc. When calling have all warranty information available to the Customer Service Representative.
- Before repairs are made you must obtain proper authorization from Ausmor Inc., any repairs made without prior authorization will be denied.
- All products must be returned to Ausmor Inc. assembled and complete for inspection before any reimbursement will be issued. Failure to do so will void warranty.
- The warranty registration must be signed, completed and returned to Ausmor Inc. within 30 days of purchase
- There is NO provision for rental car, towing, motels, meals, travel, etc.
- This warranty is between the original purchaser and Ausmor Inc. and is not transferable.
- If Ausmor Inc. should elect to replace your unit, the replacement unit shall be considered to be a repair and does not extend the warranty beyond that issued with the original unit.
- The warranty does not cover fluid or any miscellaneous shop charges. The customer will be responsible for any such cost incurred, that are not covered by the warranty.
- No claims will be honored if any outstanding money, any open cores, or defects or invoices are due to Ausmor
APPLICABLE LAW AND VENUE FOR LEGAL ACTION: This limited warranty allocates the risks of product line failure between Ausmor, Inc. and the original owner as authorized by uniform commercial code and the applicable laws. In event of any legal action to enforce the terms of the warranty, the customer agrees that the laws of the state of Kansas shall govern such action, that the courts of the state of Kansas shall have exclusive jurisdiction for such actions, and the venue shall be Sedgwick County, Kansas.
WARRANTY CARDS: Products with warranty cards must be filled out and returned to Ausmor within 15 business days
for warranties periods to become active.
You may also complete the warranty registration at ausmor.com/warrantyregistration.
The policy covers how Ausmor, Inc. (www.ausmor.com) handles personal information that we collect and receive as well as information related to its services and products. Personal information is what you provide about yourself that identifies your name, address, email address, and/or phone number that is possibly not otherwise public knowledge. The policy does not apply to the business practices and/or content of other companies and/or websites that Ausmor, Inc. may link to, does not own or control, or to other people/persons that are not employed by Ausmor, Inc.
GUIDELINES FOR CHILDREN
This site is intended for adult use and would not likely have any interest for children, however the forms contained within this site are capable of collecting information from the children who furnish it without parental consent and/or notification. Should we discover that any child has supplied information to us we shall immediately remove and discard that information from our database.
Cookies are bits of information that may transfer to your computer from our server through your web browser. With this information stored on your computer our server is able to recognize your browser and will customize your web page content. Ausmor, Inc. will not use these cookies for data retrieval from your hard drive or retrieval of sensitive information about you.
INFORMATION THAT WE COLLECT
Ausmor, Inc. wants to provide the very best service for our customers. We collect web pages visited, demographic information, and other volunteered information from forms, survey information, and/or site registration. Ausmor, Inc. forms may ask users to provide us with information such as name, address, phone number, cell number, email address, financial and/or credit related information. This information may be used by Ausmor, Inc. for the development of or referral of products and/or services that will meet the needs of our customer. Information collected is used for improvement of content within our web site and to contact our users for marketing purposes. Ausmor, Inc. records and receives information on our web site server logs from our customer’s browser to include IP addresses, cookie information, and the pages that our customers visit. Ausmor, Inc. may use this information for general purposes such as customized content, filling your requests for products and/or services, conduct internal research, and contacting our customers. Under no circumstance does Ausmor, Inc. (within its control) share, sell, or otherwise provide information to any other party that is not affiliated with us.
In today’s world we at Ausmor, Inc. understand the importance of our customer’s security. Where applicable, Ausmor, Inc. uses the latest SSL encryption technology provided by Network Solutions in protecting personal financial information during the transmission of such.
OWNERSHIP OF INFORMATION
Once received in the Ausmor, Inc. database all requests for information such as name, email address, home address, financial and/or credit information becomes the property of Ausmor, Inc. and its affiliates. Information is passed on to our banking, fulfillment, marketing partners, and affiliates for the execution of any order(s). Once this information is received by one of these entities, it becomes subject to their respective privacy policies in addition to Ausmor, Inc. policy. Our affiliates may use this information to process your order(s) and to provide valuable services. Should you choose to opt out of future affiliate communications your request must be made directly to that affiliate.
THIRD PARTY PRIVACY POLICIES
ACCEPTANCE OF THESE TERMS AND POLICIES
When using this site and providing Ausmor, Inc. with your information, you are agreeing to the Terms and Policies of Ausmor, Inc. Should you not agree with Ausmor, Inc. policy please do not use this site for any reason. At our discretion we reserve the right to change, add, modify, and/or remove portions of this policy at any time and without notice. Check this page frequently for any changes that may have occurred. Continuing to use www.ausmor.com will mean that you accept these changes.
PRICING AND AVAILABILITY
All prices and part numbers on the Ausmor, Inc. web site are subject to change without notice. Some parts may not be available for immediate shipment due to back orders and/or manufacturing constraints. Should there be an instance where we cannot ship the product within the terms of our shipping policy we will contact you by phone or email to discuss
WEB SITE CONTENT NOTICE
Ausmor will not be held liable for any inaccuracies or typographical errors within this web site.
Products and content in this web site are intended for the sole purpose of marketing and promoting only original Ausmor, Inc. product, packaged and/or supplied by Ausmor, Inc. All material is copyright 2005 and beyond Ausmor, Inc. No reproduction in whole or in part without prior written consent.
Any use of product or content within this web site without written permission to promote and / or market Ausmor, Inc. products and non Ausmor, Inc. products will be deemed prosecutable by Ausmor, Inc. to the full extent of the law to include but not limited to unfair competition laws, trademark, and copyright laws bound by the United States of America.